Enhance the customer experience with Digital In-store touchpoints.

Get inspired

Based on the Grassfish IXM Plattform we offer endless possibilities for your digital communication in-store. Strengthen the perception of your brand, put your products in the right context and call for action. Digital touchpoints allow customers to explore your brand and offering and supported by your employees in the sales conversation. Get inspired by the following examples on how to use digital touchpoints.

Digital In-store solutions

Brand experience

Create the right experience for your brand with ambience and mood elements. Influence emotions with all senses and create inspiration.

Brand experience solutions

  • Video walls and projections
  • Light and sound systems
  • Scent systems

Visual Merchandising

Enhance the presentation of your products and increase the perceived value with digital visual merchandising.

Visual Merchandising solutions

  • Visual displays
  • Light and sound systems


Let your customers explore and experience your brand and products with interactive touchpoints. Enrich and educate with facts and features.

Explore solutions

  • Interactive brand story
  • Digital product range presentation
  • Lift and learn
  • Product story (RFID)
  • Product finder
  • Wayfinding
  • Connected mannequin
  • Gamification
  • Shop the look

Sales support

Support your staff to provide extraordinary service in-store. Increase engagement, quality and the efficiency of the sales conversation.

Sales support solutions

  • Sales companion
  • Configurators
  • Product delivery
  • Fitting Room Assistance
  • Internal communication

Cross-channel sales

Bridge the gap between e-commerce and the physical store and expand your in-store offering with your full digital product range. Enabling a true seamless customer experience.

Cross-channel sales solutions

  • Endless aisle
  • Live shopping

Call to action

Drive your communication with clear call-to-action touchpoints throughout the store – showcasing the latest campaign and product promotions.

Call to action solutions 

  • Targeted campaigns
  • Personalised communicaton
  • Customer interaction on personal device


Build a strong brand community of ambassadors. Communicate personalised offers, initiate memberships and motivate the next visit with upcoming offers and events.

Loyalty solutions

  • Membership sign-up
  • Loyalty programme offerings
  • Personalised offers & greetings
  • Unboxing and delivery experience
  • Events and live streaming

Employee experience

Connect your leadership and staff with corporate communication, enhancing efficiency, morale, and the shared vision for success.

Employee experience solutions

  • Corporate Communication