Endless possibilities.

With new ideas and innovation we move digital retail into the future.

Trend reports

Accelerated digitalisation

Accelerated digitalisation and new customer behaviour is changing the world of retail – faster than ever. As we are constantly moving between physical and digital channels, we need to utilise the strengths from every channel in order to create a unified experience of the brand.

In our latest trend report you can read about how expectations differ depending on what product we are buying and in which situation we are in. Also, how important it is to feel appreciated when visiting a store, and that only emotional experiences create loyalty.

Profound knowledge and creative minds are the basis for successfully supporting our clients. We love to research and share our insights with you.
Roland Grassberger
Chief Innovation Officer


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