We design, build and evolve real life customer experiences.

As Digital In-store specialists we offer a wide range of expertise to create and develop your Digital In-store solution.

The customer experience makes all the difference

We live in a new era where customer experience is key to retail success. This is why we always start looking at the full customer journey, the role of the store and how digital can make the difference.

We help you turn concepts into reliable digital in-store solutions, with tangible strategy, stunning design and an amazing user experience. Enabled by our best-in-class platform and a diverse team of brilliant people.

This is how we do it

Working in cross functional teams, allows us to work in an efficient manner, to constantly develop and enhance the digital in-store solution as all other digital channels. Building long lasting personal know-how about your business and way of working. Many times, working in mixed teams with your internal and external resources.

Human insights, a creative mindset, and the latest technology allow us to shape digital in-store solutions that deliver significant value to customers and the brands that serve them. The digital in-store concept needs to have a strategic framework with a clear purpose and goal connected to every touchpoint in the solution.

Discover

Design

Create

Improve

Working in cross functional teams, allows us to work in an efficient manner, to constantly develop and enhance the digital in-store solution as all other digital channels. Building long lasting personal know-how about your business and way of working. Many times, working in mixed teams with your internal and external resources.

Human insights, a creative mindset, and the latest technology allow us to shape digital in-store solutions that deliver significant value to customers and the brands that serve them. The digital in-store concept needs to have a strategic framework with a clear purpose and goal connected to every touchpoint in the solution.

We are proud of our talented people that help our customers transform their in-store experiences. Our teams are truly passionate about retail, consumer behavior and how digital in-store solutions can add value to people and brands.
Christina Hayward
CMO

Your cross functional team of
Digital In-store expertise

Our offer includes consulting expertise within design and development of digital in-store solutions, ranging from strategy and UX/UI to development and in-store tech. Our agile and user-centric approach enables us to create truely valuable user experiences. With deep technical expertise we ensure the success of the project by making sure that the designed customer experiences are reliable at scale.

Strategy & Concept

Strategy & Concept

Based on the customer journey and store concept, we define the digital touchpoints and strategic framework for the full digital in-store experience.

UX & UI Design

UX & UI Design

UX & UI Design Design meaningful and relevant experiences. Intuitive user interfaces for your in-store touch applications and sales support.

Content

Content

Defining the content-mix and message for each touchpoint to deliver on the strategy. Increase relevance with dayparting and personalisation. Inhouse resources within motion design, template creation and digital design.

Development & integration

Development & integration

Utilise cross channel data, capabilities and content to develop a unified experience and efficient way of working at scale. Develop customer specific applications and solutions.

IXM Platform & workflows

IXM Platform & workflows

Configure and integrate the IXM platform with channel, media and user rights structure and interfaces for data layers.

Project Management

Project Management

Manage the cross-functional team together with the client team and stakeholders to ensure deliverables reach the client on time and within budget. And most important deliver on the objectives of the digital in-store solution.

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